Frequently Asked Questions
Are you a professional manufacturer?
Yes, we are a professional manufacturer and designer of medical products since 2009. We have our own R&D team and modern production facilities.
How do you guarantee product quality?
We maintain a complete quality control system under ISO13485 standards, including IQC (Incoming Quality Control) and PQC (Process Quality Control).
What are the final stages of your quality checks?
Every product undergoes rigorous FQC (Final Quality Control) and OQC (Outgoing Quality Control) before shipment to ensure excellence.
Do you accept customized product designs?
Yes. Our R&D team can quickly create detailed design drawings and produce samples based on customer requirements to avoid market risks.
What sales support do you provide?
We provide a full range of sales plans, posters, and brochures. We respond to inquiries within 24 hours and propose technical solutions within 48 hours.
What is your after-sales warranty policy?
We offer a one-year warranty, five-year maintenance support, and a ten-year spare parts supply to ensure long-term product reliability.