❓
Frequently Asked Questions
Q1. Are you a manufacturer or a trading company?
We are a professional manufacturer with a dedicated foreign trade service team to handle international orders.
Q2. What are your terms of packing?
Generally, we pack our goods in standard cartons. For legally registered patents, we can provide branded packaging upon authorization.
Q3. What is the typical payment process?
The process follows: Quotation → Proforma Invoice (PI) → PI Confirmation → 30% Deposit → Production → QC Inspection → Balance Payment → Shipping.
Q4. How long is the delivery lead time?
Generally, it takes 30 to 35 days after receiving your advance payment, depending on the specific items and order quantity.
Q5. Can you produce items based on samples?
Yes, we can manufacture according to your samples or technical drawings, including the creation of specialized molds and fixtures.
Q6. What shipping methods do you support?
We accept both sea freight and air freight shipping based on your requirements and urgency.
Kidvora Chair
